MTC invites survey participants to weigh in on bus stop sign designs

The Metropolitan Transportation Commission (MTC) and Bay Area transit agencies invite the public to take a short survey about new bus stop sign designs.

The brief online survey is open through Wednesday, Oct. 1, 2025. It invites residents to share their feedback on the latest versions of the bus stop sign designs. Survey responses will help MTC finish the final designs this fall.

• Take the survey
• 中文版問卷調查
• Participa en la encuesta

As part of the Regional Mapping and Wayfinding Project, MTC is working with all Bay Area bus agencies to create a unified bus stop design. Almost 20 transit agencies offer bus service in the Bay Area, and each one has its own bus stop sign style that looks different from the next. These design differences can be confusing for riders because they must learn new signs when they travel to different places.

The Regional Mapping and Wayfinding Project aims to make it easier for riders to navigate and explore the Bay Area using transit by creating a single, unified bus stop sign design that all transit agencies will use. No matter where Bay Area riders are and where they are going, the signs will look consistent and convey the same information in the same way.

MTC and transit agency partners early this year installed test bus stop signs in Santa Rosa and at San Francisco’s Powell Street station to evaluate how well they worked in the real world. Results of the evaluation report released in June 2025 indicate the new test maps and signs, designed to help make transit journeys easier to understand for both existing and new riders, significantly improved riders’ ability to use transit and to find needed information.  Nearly 90% of survey respondents said it was now “easy" or "very easy" to find their way around the two test locations with the new signs and maps — an improvement of up to 32 percentage points.

Public survey responses, alongside feedback from Bay Area transit agencies and the project Accessibility Working Group, will help MTC finalize the designs this fall. Refined maps and wayfinding materials are expected to be installed at seven major transit hubs and on select bus routes across the Bay Area starting in 2026.