A flat tire or running out of gas on the highway can be more than just a stressful moment and that's where the Freeway Service Patrol (FSP) can come to the rescue.
The fleet of tow trucks travel Bay Area freeways in search of unlucky travelers in need of a hero. FSP drivers help clear vehicle accidents, provide free help to stranded motorists, and pick up dangerous items left on the roadway. They are on patrol during peak times (weekday mornings and evenings, and on the weekends in high-volume traffic areas) to help keep freeway traffic moving smoothly.
More than 100 drivers from 11 tow companies cover 25 beats – that’s more than 500 miles of freeways and highways in the Bay Area.
In the last year, FSP has provided service free of charge to more than 90,000 motorists – with an average response time of less than 12 minutes. Most driver assists are for vehicle mechanical problems, flat tires, vehicles out of gas/charge, overheated engines, dead batteries or helping to clear the scene of a collision.
Becoming an FSP tow truck operator isn’t easy: Drivers must take a three-day certification training course conducted by the California Highway Patrol (CHP); pass a tow truck proficiency driving test; and pass a written examination on FSP protocols and policies and CHP radio codes. In addition to their technical chops, FSP operators demonstrate kindness, and are known for their positive and friendly assistance.
The Freeway Service Patrol program has been in effect since 1992. MTC hires FSP contractors and manages the program in partnership with CHP. Caltrans is a funding partner that assists MTC with data and planning.
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