511 traveler information service adds emergency text alerts


The MTC has announced the newest addition to its award-winning 511 SF Bay service with the launch of a text-based mass notification feature for travelers in the nine-county San Francisco Bay Area.

Users can sign up for 511 Emergency Alerts by simply using their mobile phone to text 511Alert (no space) to 888777. After subscribing, an automated text message response will confirm the registration.

Known as 511 Emergency Alerts, this new service will inform users, who opt-in to receive alert messages, of transportation emergencies including freeway closures and severe transit disruptions.

“A high-magnitude earthquake, tsunami, terrorist attack or other catastrophe likely would have a significant impact on roadways and transit systems alike,” said Janet Banner, MTC’s 511 Program Manager.

511 Emergency Alerts is powered by Nixle, a unit of Burlington, Mass.-based Everbridge, Inc., and a leader in mass notification systems, which allows 511 to provide alerts using a reliable and consistent service.


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