San Francisco Bay Ferry this week announced it beat its all-time April ridership record, registering better than 100% recovery for the fifth consecutive month.
The system, which operates ferry service connecting the East Bay to San Francisco and the Peninsula, carried 285,886 passengers in April. The previous high-water mark for SF Bay Ferry ridership in April was 274,361 passengers in 2019.
April ferry ridership grew 10% year over year. SF Bay Ferry’s 12-month ridership is 3.2 million through the end of April, 17% higher than at this point a year ago. Year-over-year ferry ridership has grown for 58 consecutive months. The Water Emergency Transportation Authority (WETA) oversees the operation of the San Francisco Bay Ferry.
In 2021, the agency relaunched ferry service built around providing robust commute and off-peak service at lower fares. SF Bay Ferry has also leaned into new services including the Oakland Alameda Water Shuttle connecting Jack London Square to Alameda Landing and popular service to Chase Center for Valkyries and Warriors games.
Customer satisfaction ratings for SF Bay Ferry have reached at least 98% in three consecutive years.
San Francisco Bay Ferry is a regional public transit agency tasked with developing, operating and expanding ferry service on the San Francisco Bay and with coordinating the water transit response to regional emergencies. The agency operates ferry routes connecting the cities of Alameda, Oakland, Richmond, San Francisco, South San Francisco and Vallejo.
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