The survey says... SMART hears from riders

Mark Prado

The Sonoma-Marin Area Rail Transit (SMART) rail service recently sought input from the public in the North Bay on what cuts to make to the service.

The results are in and already have had an impact. SMART has been looking at eliminating weekend service to help reduce costs, but the rail agency board could keep the service based on responses.

The survey showed the top 3 factors SMART riders are considering when deciding to ride the train are:

81% - knowing the trains are thoroughly cleaned twice daily

70% - mandatory wearing of face covering on trains/stations

68% - environmental benefits of riding transit

Other results showed:

90% of respondents are amenable to the elimination of free onboard WiFi

36% of respondents ride primarily on weekdays

42% of respondents found the weekday schedule to be acceptable.


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