Muni: COVID-19 could lead to better transit service

The quiet roads brought by COVID-19 have provided an opportunity to improve transit service as San Francisco comes back online, transit officials say.

The dearth of traffic on city streets has allowed the San Francisco Municipal Transportation Agency to analyze data for Muni travel times, as well as the key sources of delay, in ways that would have been impossible during normal operations.

By monitoring Muni travel times during the shelter-in-place order, SFMTA has been able to quantify the impacts congestion had on Muni service pre-COVID.

What SFMTA has learned can help bring back the transit system in a way that addresses past problems, improving service.