Transportation

Fed report details airlines' 2022 performance

Airplane rain
Photo: Dirk Prado

This week the U.S. Department of Transportation released its Air Travel Consumer Report for 2022 for on-time performance, mishandled baggage, and lost wheelchairs and scooters. 

The report shows for calendar year 2022:

  • Carriers posted an on-time arrival rate of 76.72%, down from 78.97% for the same period in pre-pandemic 2019.
  • Carriers posted a cancellation rate of 2.7%, up from 1.9% for the same period in pre-pandemic 2019.
  • Airlines reported 376 tarmac delays of more than three hours on domestic flights and 21 tarmac delays of more than four hours on international flights. For calendar year 2021, airlines reported 155 tarmac delays of more than three hours on domestic flights and nine tarmac delays of more than four hours on international flights.
  • Carriers posted a mishandled baggage rate of 0.64%, higher rate than the 2019 rate of 0.59%.
  • Airlines posted a mishandled wheelchair and scooter rate of 1.54%, equal to the 2019 rate of 1.54%.

Other aviation consumer matters of interest to the public can be found at http://www.transportation.gov/airconsumer. The report is designed to inform consumers about the quality of the services that airlines provide.

Submit your comment

In order to receive a reply to your comment, please provide an email address.

Plain text

  • No HTML tags allowed.
  • Web page addresses and email addresses turn into links automatically.
  • Lines and paragraphs break automatically.